I was sitting in my van, I adjusted the headrest and bam! It went active! jutted forward, looks broken , pieces of plastic bent. Called dodge. They said it happens, faulty plastic,i'm out of warranty, so to order them they are $900. And they are on back order. I'm so pissed! It didn't perform when it should have , I believe it's faulty. Dodge should replace it. It's not safe. I'm going to email and call corporate to complain, wonder if national highway safety institute, and consumer reports should be contacted as well. This should be a recall. My van is 2014. 117000 miles . This is ridiculous!