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We are having an issue on our 2012 Chrysler where when we open the back door which seems to be on a hydraulic system the door goes up and then comes down and stops halfway instead of staying up. Has anyone had this issue and could possibly help us with this?
 

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That could be weak lift struts or the lift controller is bad. It could also act weird when the battery is getting weak or has corroded terminals. My guess is that it needs a reference voltage from the battery and it doesn't get the right level, confusing it.
 
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