2012 T&C occasionally won't start



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Thread: 2012 T&C occasionally won't start

  1. #11
    Join Date
    May 2017
    Posts
    6


    Push button no start on 2012 T&C Touring 23,500 miles. Purchased new, it would fail to start once in a while such as once in 4/5 months. Step on brake, push button and all the electronics appear to function, you can hear little sounds in the dash like circuits energizing but no engine sounds, no starter or anything associated with an engine attempting to start. Aug 2016 22,380 miles it became more frequent. Took in for repair and dealer flashed the PCM problem was determined to be due to DTC U1197 security and response not received from ecm/pcm. Then March 29, 2017 23,338 engine would not start had to remove button and insert fob like a key. So I replaced the battery in fob it was slightly low 2.93 volts. Problem persisted took to dealer who could not duplicate it and there for cannot trouble shoot it. Told me to take it until it hard fails. Today it is getting close to that and added a slight engagement of the starter, a little grunt noise but no start. Have to attempt 2 or 3 times normally but today it took 5 tries. I read so many having the same or very similar problems but Chrysler claims they never heard of this. Anyone know what is causing these no starts in the mini vans? I like the way this vehicle rides on a trip but since this problem it is a drive way ornament used exclusively for local errands. Those Toyota vans are looking very nice lately. https://youtu.be/FKnnkTZX7FQ
    Last edited by georgef; 05-09-2017 at 12:04 PM. Reason: fixed link to video

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  3. #12
    Join Date
    Jul 2011
    Location
    Auburn Hills, MI
    Posts
    852


    Quote Originally Posted by fifthwheel View Post
    Push button no start on 2012 T&C Touring 23,500 miles. Purchased new, it would fail to start once in a while such as once in 4/5 months. Step on brake, push button and all the electronics appear to function, you can hear little sounds in the dash like circuits energizing but no engine sounds, no starter or anything associated with an engine attempting to start. Aug 2016 22,380 miles it became more frequent. Took in for repair and dealer flashed the PCM problem was determined to be due to DTC U1197 security and response not received from ecm/pcm. Then March 29, 2017 23,338 engine would not start had to remove button and insert fob like a key. So I replaced the battery in fob it was slightly low 2.93 volts. Problem persisted took to dealer who could not duplicate it and there for cannot trouble shoot it. Told me to take it until it hard fails. Today it is getting close to that and added a slight engagement of the starter, a little grunt noise but no start. Have to attempt 2 or 3 times normally but today it took 5 tries. I read so many having the same or very similar problems but Chrysler claims they never heard of this. Anyone know what is causing these no starts in the mini vans? I like the way this vehicle rides on a trip but since this problem it is a drive way ornament used exclusively for local errands. Those Toyota vans are looking very nice lately. [video]https://youtu.be/FKnnkTZX7FQ
    Hi fifthwheel,

    If you decide to revisit your local dealership I'd be happy to create a customer care case for you and escalate it to a team who would be best able to assist you. Just PM our page with your VIN and let me know!

    Andrea
    Chrysler Social Care Specialist

  4. #13
    Join Date
    May 2017
    Posts
    1


    I have the same problem on a 2011 T&C Touring. Has happened to my wife several times, she says she can pull the start button and use the key instead and it works. It's only happened to me once. I think it growled like it was turning over much slower when it happened, but I wasn't paying real close attention. I waited a couple of seconds and tried it again and it started right up. My theory is it's something she's doing differently than me, either not pushing the brake hard enough or the start button as someone else mentioned. Maybe one of those switches is starting to fail. We swapped key fobs and it didn't follow the fob.

    The fact it seemed like it was cranking slow is kind of a head scratcher. It seems like it would crank fine but not start or no crank at all if it was anything to do with the switches. That would seem to point to the starter and all this button stuff is just coincidence. Or I imagined the slow crank and it's the opposite

    I used to be the electronics guru at a GM dealership, something like this you almost have to wait for it to get worse if you don't want to just throw parts at it.

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  6. #14
    Join Date
    Jul 2011
    Location
    Auburn Hills, MI
    Posts
    852


    Quote Originally Posted by Dwidel View Post
    I have the same problem on a 2011 T&C Touring. Has happened to my wife several times, she says she can pull the start button and use the key instead and it works. It's only happened to me once. I think it growled like it was turning over much slower when it happened, but I wasn't paying real close attention. I waited a couple of seconds and tried it again and it started right up. My theory is it's something she's doing differently than me, either not pushing the brake hard enough or the start button as someone else mentioned. Maybe one of those switches is starting to fail. We swapped key fobs and it didn't follow the fob.

    The fact it seemed like it was cranking slow is kind of a head scratcher. It seems like it would crank fine but not start or no crank at all if it was anything to do with the switches. That would seem to point to the starter and all this button stuff is just coincidence. Or I imagined the slow crank and it's the opposite

    I used to be the electronics guru at a GM dealership, something like this you almost have to wait for it to get worse if you don't want to just throw parts at it.
    Hey Dwidel--if we can help you out as well, we're happy to do that. If you need any assistance, just PM us with your VIN!

    Kori
    Chrysler Social Care Specialist

  7. #15
    Join Date
    May 2017
    Posts
    6


    Thanks for the reply. On the 9th of May I had Auto Zone check the battery. There device read that my battery was undercharged and the alternator was putting out lower than it should 14.04 under load and drops to 12.6 when AC kicks in. I took it to the dealer with video of the dash during those failed starts told them about the alternator. I spoke with a tech. He asked me to remove the start button and drive it but to use the key fob as a key and see how it starts. I have done that and the first 5 days it was good but then it happened. It has made no difference whether to push button or key fob as key. On a couple of those failed starts it started and immediately shut off but restarted like nothing was wrong. It will almost every time start fine on the second attempt. A couple times it took 4 to 5 failed attempts. It has never stalled or shut off while driving. But it does appear to be progressively getting worse. It will be fine for a few days and then for no reason it presents itself. again. I plan to take it back to the dealer today with new video and let them keep and work it.

  8. #16
    Join Date
    Jan 2014
    Location
    Peoria, IL
    Posts
    991


    Fifthweel, your issues sound like a failing TIPM fuel relay.
    2011 Town and Country Touring Black w/heated Cloth seats, Uconnect group
    2013 Honda Odyssey EX-L (Wife's car)

  9. The Following User Says Thank You to CampinMike For This Useful Post:

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  10. #17
    Join Date
    Sep 2013
    Location
    A beach out west
    Posts
    231


    Quote Originally Posted by ChryslerCares View Post
    Hi fifthwheel,

    If you decide to revisit your local dealership I'd be happy to create a customer care case for you and escalate it to a team who would be best able to assist you. Just PM our page with your VIN and let me know!

    Andrea
    Chrysler Social Care Specialist
    Our 2010 has had the intermittent no start issue since we bought it brand new. Now at nearly 7 years and 71,000 miles it still suffers from th no start issue problem and MaxCare is nearly out.

    Any suggestions on how this should proceed?
    2010 Red Town and Country Limited

  11. #18
    Join Date
    May 2017
    Posts
    6


    Thanks for the reply. I took it back to the dealer yesterday and Chrysler is going to escalate the matter. I was thinking the fuel relay also from all the problems reported by other Chrysler jeep dodge owners having similar problems but they also claim weird electrical things lights and such working on their own. Also a bad fuel pmp relay is a TIPM change if I understand it correctly. I love the vehicle and have driven on long trips with it very comforting ride. But the last two years it has been a local drive only for fear of being stranded on the highway. I hope they can fix it first, and without too much disassembly.

  12. #19
    Join Date
    Jan 2014
    Location
    Peoria, IL
    Posts
    991


    Most often the tipm simply fails on the fuel pump relay. Other issues exist but are much less common. Others have posted similar issues to yours on here and it was the TIPM
    2011 Town and Country Touring Black w/heated Cloth seats, Uconnect group
    2013 Honda Odyssey EX-L (Wife's car)

  13. #20
    Join Date
    May 2017
    Posts
    6


    My 2012 has 23,650 miles on it. It started this no start thing about 6 months after I bought it new. But it happened only once in a very great while. New FOB battery's didn't do anything for it, using the FOB as a key doesn't help it. In Aug 2016 they updated the PCM and it was good until March 2017 ( 7 months) it came back ands is progressively getting worse now. Now once in a while it will grunt as in the starter engages for a split second or two. The last time, a couple days ago, using the fob as a key, it engaged the starter and cranked over and over but didn't start. When I released the key it continued to crank I had to return the fob to off to stop it. I have showed them on my I-pad the video of the dash when it fails; and when it starts. I thought maybe the switch itself could be at fault? Too simple maybe? Has anyone ever fixed this, Chrysler apparently does not want to admit that this is going on with the T&C vehicles. There is a class action pending on other Chrysler products for similar problems. Any help is appreciated.

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